Our delivery options


Our delivery options

72h delivery

Standard delivery: 3 business days.
Free delivery to France, 15€ to Europe, 25€ to USA.

24h express delivery

Express delivery: 1 business day.
Delivery fees to France: 12€

Airport
CDG – ORLY

delivery at airport
72h delivery

Available at Paris airports (CDG Roissy and Orly).

Book online and pick up your pocket wifi at airports’ post offices:

CDG Roissy airport (Terminal 1)

Located on terminal 1 CDGVAL level.
See map of terminal here.

Opening hours:
Monday to Friday: from 8.30 AM to 6 PM
Saturday: from 8.30 AM to 12 PM
Closed on Sunday and bank holidays

CDG Roissy airport (Terminal 2D)

Located on terminal 2D public area.
See map of terminal here.

Opening hours:
Monday to Friday: from 8.30 AM to 6 PM
Saturday: from 8.30 AM to 12 PM
Closed on Sunday and bank holidays

Orly airport (Terminal Sud)

Located on Terminal Sud (South Terminal) – Level 0/Arrivals.
See map of terminal here.

Opening hours:
Monday to Friday: from 8.15 AM to 6 PM.
Closed week-end and bank holidays

Orly airport (Terminal Ouest)

Located on Terminal Ouest (West Terminal) – Arrivals level.
See map of terminal here.

Opening hours:
Monday to Friday: from 8 AM to 6.30 PM
Saturday: from 8.30 AM to 12.30 PM
Closed on Sunday and bank holidays

Hotel, B&B or
any address in Europe

delivery at hotel or airbnb24h express delivery72h delivery

Have you booked a hotel or a B&B?
Will you visit friends or family?

Whenever possible, we deliver 1 to 3 days before your arrival to ensure you can use your pocket wifi immediately.

Pick-up stores
and post offices in Europe

delivery at pickup location24h express delivery72h delivery

Best option if you are renting an apartment!

More than 25,000 pick-up stores and post offices in Europe!

Find a pick-up store here or fill out the form below and a customer representative will help you.

You can also find a post office here (France only).

Delivery to USA or Canada before your departure

delivery everywhere in Europe72h delivery
Do you prefer a delivery at home before leaving?
We can deliver at personal or business address in USA and Canada.
You will receive your pocket wifi 3 to 5 days before the starting date of your rental.
We work with best delivery companies: UPS, FedEx, USPS.

Tracking number and link will be provided after dispatching.

Not sure about which delivery option is the best for you? Feel free to contact us or chat with us now!

Return your pocket wifi at the end

Return from France

Return envelope: Free

Use the prepaid envelope that we provide and drop it in any yellow postbox in France.

postbox return

Return from european country

Return envelope: 10€

We can provide you a prepaid envelope as well.
You can drop the envelope in a local postbox.

Countries included: Austria, Belgium, Czech Republic, Croatia, Finland, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain,  Sweden, UK

Return from somewhere else

At your own expense

You’ll have to do it at your own expense. Please choose a tracked shipment to France.
Feel free to contact us, we can help you to find the best way to return it.

Find a pick-up store near your destination

You can find the nearest pick-up location in Europe on our delivery company website: www.pickup.fr

then paste the address of the pick-up location in our booking form

… or fill out the form below and we’ll answer shortly with the best pick-up store for you!

Your Name (required)

Your Email (required)

Where will you stay in Europe? (required)

When would you like to pick up? (required)

Any comments?