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About us
We help you to stay connected in Europe for over 10 years
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A quick history of Hippocketwifi
In 2024, we celebrate our 10th year of existence. Hippocketwifi has made a remarkable journey, evolving from a tiny desk in an apartment to a successful company known for the quality of its services!
2014
launch of the company
Hippocketwifi was founded by 2 brothers (Alexandre and Matthieu). First office in Matthieu’s living room in Lyon (France).
2017
: Europe expansion
In addition to France, we now cover more than 40 countries in Europe!
2020
: Delivery hubs in USA
Our pocket wifi are now available for 2-days delivery in North America
2023
: 5G launch
5G offer is launched in more than 25 countries to help our customers get amazing speeds!
2024
: company upgrade
New offices in Lyon (France) and new website!
Meet the team
An amazing team dedicated to our customers happiness
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Alexandre
Co-founder
Matthieu
Co-founder
Camille
Director of Customer Service
Cassandre
Customer Happiness Officer
& Social Media Specialist
Dara
Customer Happiness Officer
Maxime
Logistics Associate
Maëlys
Customer Happiness Officer
Our values
Customer-centric
By placing the customer at the heart of every decision we make, we can build strong relationships, enhance satisfaction and foster loyalty. Our customer-centric approach guides product development, service delivery, and communication strategies, ensuring they align with and address customer needs.
Teamwork
Teamwork is the foundation of Hippocketwifi’s success. It’s the collective effort of individuals working together toward a common goal. We try to involve all team members in decision-making.
Quality
A focus on quality encompasses every aspect of our company, from product to customer service. By prioritizing quality, we want to demonstrate our dedication to provide worth and satisfaction to our customers. It involves rigorous standards, continuous improvement, and a dedication to meeting or surpassing customer expectations.
Adaptability
Adaptability involves being flexible, resilient, and responsive to shifts in the market, technology, or circumstances. Embracing adaptability means staying open-minded, agile, and proactive in identifying and capitalizing on new opportunities. It involves a willingness to learn, unlearn, and relearn as situations evolve.