Reviews

Everything about Hippocket was great! The wifi arrived at my house before we left. Carrying bag was nice to keep Read more…

Everything about Hippocket was great! The wifi arrived at my house before we left. Carrying bag was nice to keep track of everything. Easy to use and connect to while traveling in Spain. Cost was WAY cheaper than using the travel plan on our phones for 4 people. This will be the only service I use when traveling in Europe.

This is a brilliant service. The delivery and return options are great and it helped us to stay connected in Read more…

This is a brilliant service. The delivery and return options are great and it helped us to stay connected in a very rural part of the country. Thank you!

Everything went as hoped in each phase of the process. The device was delivered ahead of time to my destination Read more…

Everything went as hoped in each phase of the process. The device was delivered ahead of time to my destination hotel and was ready for pick up when I checked in. It worked as intended and provided reliable service in two countries in Europe. The return process was clear and easy. And I received a confirmation of return several days later.

I have used Hippocket Wifi twice. In 2025 and again in 2026. Being able to have the Internet 24/7 at Read more…

I have used Hippocket Wifi twice. In 2025 and again in 2026. Being able to have the Internet 24/7 at your disposal is a great asset and comfort. The staff at Hippocket have been totally professional, friendly and lovely and easy to deal with. I will use them again in 2027 without hesitation.

HIGHLY RECOMMEND! We had a great experience with our Hippo Pocket Wifi. We used this for 18 days while traveling Read more…

HIGHLY RECOMMEND! We had a great experience with our Hippo Pocket Wifi. We used this for 18 days while traveling across Italy, Greece, Turkey and several places in between. Easy delivery to our hotel and returned via prepaid mail envelope at the airport. This saved us HUNDREDS of dollars by not using our cellular data. We were on a cruise during the middle part of our trip and used it when we would be off the ship wifi. We did not have any issues being connected anywhere we went. Will definitely recommend and will use again!

We got this for our trip to Europe and it worked great – just as advertised. Great communication and responsiveness Read more…

We got this for our trip to Europe and it worked great – just as advertised. Great communication and responsiveness from customer service. Highly recommended!

Easy, efficiency, reliable. Will use again!

Easy, efficiency, reliable. Will use again!

Super easy to order, set up, use and return. We used it extensively on our travels. Will definitely use this Read more…

Super easy to order, set up, use and return. We used it extensively on our travels. Will definitely use this service again when traveling abroad.

It works great! Easy pickup and drop off. We were in France for two weeks trip and this pocket Internet Read more…

It works great! Easy pickup and drop off. We were in France for two weeks trip and this pocket Internet works fantastically, there were some remote area we got weaker coverage but overall we are very satisfied. Highly recommended if you travel with a group.

Great experience as always from the great team at Hippocket WiFi

Great experience as always from the great team at Hippocket WiFi

This was the 3rd time we have used Hippo and we have always been thrilled with the product and the Read more…

This was the 3rd time we have used Hippo and we have always been thrilled with the product and the service. This is such an easy and affordable way for our whole family to stay connected while in Europe.

Only company working on EU level in picking and sending with pre-stamped envelopes. Very added value from my pov. CS Read more…

Only company working on EU level in picking and sending with pre-stamped envelopes. Very added value from my pov. CS available for any matter. Discovered recently and used several times in one year.

Easy to order, receive, use, and return. Long battery life and great for in car and on foot navigation across Read more…

Easy to order, receive, use, and return. Long battery life and great for in car and on foot navigation across multiple countries.

Great as always

Great as always

i used this company while traveling throughout france. We were staying in a chateau with little to no service so Read more…

i used this company while traveling throughout france. We were staying in a chateau with little to no service so it was great to have this tool to have wifi!

Very convenient for our trip. Pocket wifi worked well throughout the trip in different cities in Europe with no issues, Read more…

Very convenient for our trip. Pocket wifi worked well throughout the trip in different cities in Europe with no issues, and was easy to use. Definitely bring a portable charger with you and the cable that connects to the portable wifi if you plan on being out all day since battery life is around 8 hrs or so. I also liked how it was mailed to us before our trip and then after our trip when we returned home to the US, we were able to mail it back with a prepaid envelope, so I did not have to remember to drop it off at an airport before leaving the country.

Short version: Excellent nomad wifi, with great customer service ! I am a French living in Japan, and client since Read more…

Short version: Excellent nomad wifi, with great customer service ! I am a French living in Japan, and client since 2017. Once again I used Hippocket Wifi this summer in various European countries. As usual, totally satisfied with the reliability: Transitioning between countries is seamless and I always had a powerful signal wherever. Either in French or German rural areas, Greek islands (And even on the ferries), in Czech Republic and Northern Europe. An essential tool on my trips, as I need good connections for working remotely. I will definitely continue using in future travels across Europe. With this review I also want to warmly thank and praise the whole Customer Care team! You can be proud to provide one of the best services I know in France. From the rental order to payment to shipment to general communications: Your dedicated care and professionalism are on par with the quality of services in Japan. Special thanks for acting lighting fast after the failure of the courier company on delivering the first letter pack!

Arrived on time, excellent reception and extending the order when we extended our stay was accomplished without and hassle.

Arrived on time, excellent reception and extending the order when we extended our stay was accomplished without and hassle.

Used this service for a trip to Europe. They mailed it to our house in the US and provided an Read more…

Used this service for a trip to Europe. They mailed it to our house in the US and provided an envelope and instructions for returning in our final country. I had to use their customer service once and they were friendly and very helpful. The device worked perfectly in a couple of countries in Europe, including while hiking in the mountains.

Worth every penny! This product & service is AMAZING!

Worth every penny! This product & service is AMAZING!

We have used hippocketwifi on other trips. As usual thus device kept us connected during out trip to Germany and Read more…

We have used hippocketwifi on other trips. As usual thus device kept us connected during out trip to Germany and Austria.

Used this in Greece and it was great! No problems at all. Delivery to our hotel was useful and the Read more…

Used this in Greece and it was great! No problems at all. Delivery to our hotel was useful and the drop off was easy too. Highly recommend!

This made our trip to Italy stress free and convenient. Loved the connectivity wherever we were, even in remote towns.The Read more…

This made our trip to Italy stress free and convenient. Loved the connectivity wherever we were, even in remote towns.The best part was the ability to connect several devices. Many would just pay their wireless company for international plans, but you don’t get wifi for your ipad or kindle with that. Also great for driving with apple carplay – always had directions on hand. Lastly, excellent customer service – immediate response time. This is our 2nd time using Hippocketwifi. Thanks!

Everything was so easy! The 5G Pro unit was delivered to my hotel and was waiting for me when I Read more…

Everything was so easy! The 5G Pro unit was delivered to my hotel and was waiting for me when I arrived in Germany. Traveling with two teenagers who wanted to stay in touch with their friends and stream videos while we traveled from city to city made this worth while. Setup was painless and the signal strength throughout the trip was beyond excellent. The unit did not need to be recharged during the day if it was fully charged in the morning before we left our hotel. The return instructions were clear and very straightforward. I will definitely use this service again the next time I travel to Europe.

This was a vacation saver on more than one occasion. With the train strike in Italy we needed to be Read more…

This was a vacation saver on more than one occasion. With the train strike in Italy we needed to be able to access WiFi to make alternate arrangements when our trains stopped running on two different days. We also used it for roaming Italian cities on foot.

The product arrived well in advance of my holiday departure-day, which I very much appreciated. The product worked perfectly throughout Read more…

The product arrived well in advance of my holiday departure-day, which I very much appreciated. The product worked perfectly throughout the whole of my holiday, and it was very easy to return.

Fantastic device. The Hippocketwifi device worked flawlessly for our trip in Ilty, Croatia, and Greece. We will definitely use the Read more…

Fantastic device. The Hippocketwifi device worked flawlessly for our trip in Ilty, Croatia, and Greece. We will definitely use the service again for our next trip.

Easy to order, easy to collect, easy to post back and it’s great to have WiFi wherever you go and Read more…

Easy to order, easy to collect, easy to post back and it’s great to have WiFi wherever you go and no worries about roaming charges

This is the 2nd time I’ve used Hippocketwifi when traveling to France and Monaco. Each time the delivery and drop Read more…

This is the 2nd time I’ve used Hippocketwifi when traveling to France and Monaco. Each time the delivery and drop off has been easy and convenient. It’s very simple to use. And the reception this time in Monaco was great. I work while traveling so a SIM card does not work for my needs. I need to connect 3 items at once. Hippocketwifi’s customer service is outstanding. I will use them again!

Great service..good wifi speed

Great service..good wifi speed

I rented a Hippocket unit on a trip from Prague to Budapest. I don’t have phone service in Europe and Read more…

I rented a Hippocket unit on a trip from Prague to Budapest. I don’t have phone service in Europe and primarily need wifi access to use Google Maps to navigate. The unit was waiting for me at the hotel desk as promised. The instructions were clear and it worked well throughout our 2-week trip. I slipped it in a mailbox in Budapest and received confirmation within a few days.

Second time with this and best travel companion ever!

Second time with this and best travel companion ever!

Great pocket WiFi and great customer experience

Great pocket WiFi and great customer experience

Used this device for our cruise that we did along the Mediterranean! Had it shipped to our hotel at the Read more…

Used this device for our cruise that we did along the Mediterranean! Had it shipped to our hotel at the first port and then dropped it off at the Rome airport! Had some issues with connectivity and battery both of which make sense considering the highly crowded places we visited and the length of use of the device! Highly recommend using a portable charger! Also if dropping it off at the Rome airport, make sure you know where to drop off because it took us awhile to find. Great customer service and always willing to answer questions!

Our Hippocketwifi experience was great! The device was delivered to our hotel upon arriving in Rome. We were connected immediately, Read more…

Our Hippocketwifi experience was great! The device was delivered to our hotel upon arriving in Rome. We were connected immediately, had wifi throughout our trip, and help us navigate Europe. The return process was very easy.

Excellent service and useful way to travel. They delivered the device to a local grocery where I was staying so Read more…

Excellent service and useful way to travel. They delivered the device to a local grocery where I was staying so getting it was easy, and all I had to do was drop it in a mail box to return it. It enabled me to make calls, send messages, and use GPS for less per day than my phone company charges for international service.

I was very satisfied with the Hippocket WiFi in my last visit to Paris the last week of May. I Read more…

I was very satisfied with the Hippocket WiFi in my last visit to Paris the last week of May. I have used their services 3 times already in Europe (and will continue to do so in my travels) and never had any issues. My friends were happy that we had a wifi while on the go. I charge the gadget at night and it lasted the whole day. I chose to receive and ship the gadget from the USA and delivery was fast.

Very handy to have, good coverage. Efficient process to have it delivered in time check in at my hotel, and Read more…

Very handy to have, good coverage. Efficient process to have it delivered in time check in at my hotel, and easy to return.

Wonderful Service! I used their product for Belgium it was easy flawless and made my trip so much easier. Service Read more…

Wonderful Service! I used their product for Belgium it was easy flawless and made my trip so much easier. Service was available everywhere I traveled trains,underground all of the locations I entered. They sent to my hotel it was there when I arrived easy to use small light weight. Perfect product I would use again. They were also available with any questions and followed up with on how everything was working. It was impressive and reasonably priced.

We had the pocket wi fi for 23 days travelling spain and portugal and never had one problem. It was Read more…

We had the pocket wi fi for 23 days travelling spain and portugal and never had one problem. It was invaluable to have and we used it every day. Just needed to make sure we had a portable battery pack charged and ready to go. Easy delivery to our hotel and easy return via post box at the airport. Thanks Hippocket would definitely recommend.

Reliable wifi! Its the best device even when hiking in obscure areas in the mountains.

Reliable wifi! Its the best device even when hiking in obscure areas in the mountains.

As always everything worked very well. The delivery, the device itself, connecting to the device and sending it back. We Read more…

As always everything worked very well. The delivery, the device itself, connecting to the device and sending it back. We were very impressed.

I akways use the Hippocket mobile hotspot when i am in France. It allows me to connect up to 10 Read more…

I akways use the Hippocket mobile hotspot when i am in France. It allows me to connect up to 10 devices and is cheaper than my mobile phone overseas plan. Customer service has always been great with rapid responses ( in English) to any question or issue.

This is the third time I’ve rented a MiFi from HIPPOCKETWIFI, just like the previous two times, they have great Read more…

This is the third time I’ve rented a MiFi from HIPPOCKETWIFI, just like the previous two times, they have great customer service and deliver a dependable MiFi with accessories for the rental. Instead of arriving in Europe and having to buy a SIM card for our cell phones, the MiFi allows us to use VOIP and texting for the whole family as soon as we land. Highly suggest HIPPOCKETWIFI

Our Travel Agent recommended using the Hip Pocket Wi-Fi for our travels in Europe. It was so easy to use Read more…

Our Travel Agent recommended using the Hip Pocket Wi-Fi for our travels in Europe. It was so easy to use and gave me peace of mind knowing that we always had service. Will use again.

Great customer service. The devices worked very well throughout Spain and Portugal. We had 10 users connected to each device Read more…

Great customer service. The devices worked very well throughout Spain and Portugal. We had 10 users connected to each device and we never had issues accessing Wi-Fi. Highly recommended.

Great services & material. Got the box early on time, worked perfectly! Thanks to the team ! Regards, André

Great services & material. Got the box early on time, worked perfectly! Thanks to the team ! Regards, André

Returning customer again and again.

Returning customer again and again.

Great experience and great customer service. Actually, no customer service at all as it is already embedded in the way Read more…

Great experience and great customer service. Actually, no customer service at all as it is already embedded in the way the company deals with the customer. Instructions, pictograms, videos, everything you need without asking. Items are colour coded so no risk to mistake them with your own (cables, plug…). It was genuinely easy to use and I would recommend the product and the company.

5G device worked great in Paris! No issues. I had the device mailed to my house and it arrived a Read more…

5G device worked great in Paris! No issues. I had the device mailed to my house and it arrived a week early, which I appreciated. The battery lasted all day for two phones, even with using Google Maps multiple times a day. Would definitely recommend this company!