Travel WiFi vs Hippocketwifi: Head-to-Head Comparison
11 October 2024
pocket wifi
Joseph Philipson
Travel Wifi vs HippocketWifi
TravelWiFi and HippocketWifi are portable WiFi or MiFi providers that started in France. They both allow travelers to stay connected while traveling in certain parts of the world without paying for costly roaming charges from their everyday service providers?
So does it really matter which one you choose?
When it comes to customer satisfaction, there’s a clear winner. One service stands out with significantly better reviews for reliability, ease of use, and customer service. This makes it the top choice for travelers, especially those looking for roaming solutions in Europe.
Summary
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- Hippocketwifi Has Better Reviews
- Travel WiFi Reviews
- Hippocketwifi Reviews
- Hippocketwifi Has More Options And a Better Pricing for Long Term Rentals
- Hippocketwifi Offers More Delivery or Pick-up Options
- Hippocketwifi Has More Pocket WiFi Options at Your Disposal
- People Have Fewer Issues with Hippocketwifi
- The Verdict
Hippocketwifi Has Better Reviews
Summary
+
-
- Hippocketwifi Has Better Reviews
- Travel WiFi Reviews
- Hippocketwifi Reviews
- Hippocketwifi Has More Options And a Better Pricing for Long Term Rentals
- Hippocketwifi Offers More Delivery or Pick-up Options
- Hippocketwifi Has More Pocket WiFi Options at Your Disposal
- People Have Fewer Issues with Hippocketwifi
- The Verdict
On the eKomi platform, HippocketWiFi boasts a 4.7/5 rating with over 4,000 reviews. 91.84% of these reviews are positive, with customers raving about reliable connectivity, user-friendly devices, and outstanding customer service.
HippocketWiFi also boasts a 4.8 out of 5 on Google Reviews across nearly 1,000 reviews (980 reviews at the time of writing).
TravelWiFi, on the other hand, falls into the “Poor” category on Trustpilot, with 83% of the reviews being just 1-star. Sure, 10% of the reviews are 5 stars, but even then, the average is 1.8, just 0.1 off Trustpilot’s worst rating of “Bad”.
from
3.95€
per day
Your rental must be at least 3 days
From
€For days in with data plan
Travel WiFi Reviews
TravelWiFi’s reviews are mostly negative, and particular highlights include Calli Ehler’s review, which states, “I spent $75 on a product that was completely useless.”
Many customers complain of poor device performance, devices not arriving or arriving late, and difficulties with customer service when issues occur.
Hippocketwifi Reviews
Users of HippocketWiFi consistently share positive experiences, praising the ease of device acquisition, the ability to connect multiple devices, and the straightforward return process. These testimonials are reassuring for potential users.
One such reviewer said “Always terrific service…Device is extremely easy to use, ” but there are thousands of other examples.
Hippocketwifi Has More Options And a Better Pricing for Long Term Rentals
HippocketWifi’s pricing is designed to accommodate a variety of travel durations and device preferences, offering a level of flexibility that caters to individual needs.
As with TravelWiFi and other pocket WiFi services, HippocketWifi’s solutions tend to become cheaper daily over longer periods.
Admittedly, TravelWiFi’s pricing structure is more straightforward and is slightly more competitive than HippocketWifi’s over shorter trips. Still, for longer stays and higher and more reliable connections, HippocketWifi is the clear winner.
Feel free to compare the pricing structures for both TravelWiFi and HippocketWifi here.
Feature | HippocketWifi (4G) | HippocketWifi (5G) | TravelWifi (Europe) |
Plan Duration (Days) | Price per Day (4G) | Price per Day (5G) | Price per Day |
3 – 5 Days | 7.95€/day | 16.95€/day | 7.90€/day |
6 – 9 Days | 6.95€/day | 13.95€/day | 6.90€/day |
10 – 13 Days | 5.95€/day | 11.95€/day | 5.90€/day |
14 – 30 Days | 4.95€/day | 9.95€/day | 4.90€/day |
31+ Days (Long-Term Plan) | Special Long-Term Plan Pricing Available | Special Long-Term Plan Pricing Available | Not Available |
Data Allowance | 1GB/day or unlimited (throttling after 5GB for multiple days) | Unlimited data with no fair usage limits | Unlimited (5GB/day elsewhere in Europe; 100GB in France) |
Delivery | Free standard delivery + prepaid return envelope included | Free standard delivery + prepaid return envelope included | Free delivery to certain European airports; fees for shipping |
Battery Life | 6 – 8 hours (standard 4G device) | 8 – 10 hours (5G device) | Standard 6 hours |
Extras Available | Power Bank (+5€), Car Charger (Free), XXL Battery (+15€/rental) | Power Bank (+5€), Car Charger (Free) | Not available |
Free Return Option | Yes (via prepaid envelope) | Yes (via prepaid envelope) | Yes (via prepaid envelope) |
Hippocketwifi Offers More Delivery or Pick-up Options
TravelWiFi offers coverage over 130 different countries. However, you can see in the following table that only a handful of major countries and tourist destinations include pick-up and drop-off points.
Country | Coverage Country | Pick-up Points | Drop-off Points | Retail Stores |
United States | Yes | Yes | Yes | No |
France | Yes | Yes | Yes | Yes |
Spain | Yes | No | No | Yes |
Mexico | Yes | No | Yes | No |
United Kingdom | Yes | No | No | No |
Canada | Yes | No | Yes | No |
Australia | Yes | No | Yes | No |
Germany | Yes | No | No | No |
Brazil | Yes | No | Yes | No |
Argentina | Yes | No | No | No |
Italy | Yes | No | No | No |
Japan | Yes | No | No | No |
India | Yes | No | No | No |
South Africa | Yes | No | No | No |
Unless you’re leaving from or traveling to the United States, France, Spain, or Mexico, your choice for pick-up and drop-off will be severely limited.
HippocketWifi offers express delivery within one business day in Europe and over 35,000 pick-up locations across the continent. Pick-up locations include major airports and hotels, allowing travelers to get their devices upon arrival.
Hippocketwifi Has More Pocket WiFi Options at Your Disposal
The options available from HippocketWiFi also provide more options to customers. You can opt for the cost-effective 4G device, which offers speeds up to 100Mbps with connectivity for up to 10 devices simultaneously. Then, there’s the XXL model, with 20 hours of battery life.
The newer 5G models offer speeds up to 1.5Gbps and up to 20 simultaneously connected devices, ideal for users who need a lot of data or high-speed connections, like business travelers.
TravelWiFi offers a range of options and other products. Still, poor coverage and slow speeds remain an issue, especially outside major European cities.
People Have Fewer Issues with Hippocketwifi
As the review scores and the content of HippockeWifi reviews indicate, users have much fewer technical issues with the service. However, when they do have to contact customer service with an issue, they tend to praise it.
Conversely, TravelWiFi’s reviews point to WiFi not working in certain areas, device malfunctions, and unresponsive or unhelpful customer support in the event of an issue.
One user, Joseph Yin, explains this in their review on Trustpilot:
“Sapphire 3 failed in Greece…customer service took 1.5 days to admit there was no fix”
They explained that TravelWiFi refunded the service plan but not the device. Customer service insisted the customer keep the device.
“I can’t understand why they would make me keep a device that doesn’t work as promised.”
The review ends with them stating, “I would recommend avoiding this company.”
The Verdict
While TravelWiFi may seem appealing with its wide coverage and range of products, it’s crucial to consider t
he reviews and experiences of other customers. These, along with the low scores on platforms like Trustpilot, clearly indicate HippocketWifi as the more reliable choice.