Return your pocket wifi from Ireland 🇮🇪
1. Check your return envelope
⚠️ Before you send your pocket wifi back, please double-check that you have the correct return label :
Just look at the tag on the back of the return envelope you received.
It will show a flag and the name of the country you’re sending it back from.
If the country doesn’t match your return location, no worries!
Reach out to us as soon as you can, and we’ll help get it sorted.
2. Find a postbox or post office
📮Postboxes are green in Ireland with the logo of post office.
Local post office name is AnPost. Here is below a link to find the closest postbox or post office.
Can I return from the airport?
✈️ You can definitely return your pocket wifi back from the airport!
There is a mailbox in the entrance of Terminal T1 of Dublin airport, next to the escalators.
Other airports? Please check the airport website before going there.
Our tips for returning your pocket wifi
- 🧾 Get a Proof of Return
When you drop off the return package at any post office, be sure to ask for a receipt or proof of return.
This is handy to keep just in case we need it.
- 🏨 Return from your Hotel
You can also ask your hotel to mail the pocket wifi back for you! Just seal the return envelope, hand it to the front desk, and ask for the name of the person handling it.
Please note: if the device doesn’t make it back to us and the label hasn’t been scanned, you will unfortunately be held responsible for the missing return.