Return your pocket wifi from Sweden 🇸🇪

1. Check your return envelope

⚠️ Before you send your pocket wifi back, please double-check that you have the correct return label :
Just look at the tag on the back of the return envelope you received.
It will show a flag and the name of the country you’re sending it back from.
If the country doesn’t match your return location, no worries!
Reach out to us as soon as you can, and we’ll help get it sorted.

2. Find a postbox or post office

📮Post offices have all disappeared in Sweden, except for a few in major cities. Stamp sales are now handled by newsagents and mini-markets, with extended opening hours.

Postboxes are yellow in Sweden with the logo of post office.
Local post office name is Posti.
Here is below a link to find the closest postbox or service point.


Can I return from the airport?

✈️ You can definitely return your pocket wifi back from the airport!
There is are post boxes at Stockholm Arlanda airport. There are located outside Terminal 4 and in the Terminal 5 (departure hall).

Other airports? Please check the airport website before going there.

Our tips for returning your pocket wifi

  • 🧾 Get a Proof of Return
    When you drop off the return package at any post office, be sure to ask for a receipt or proof of return.
    This is handy to keep just in case we need it.

  • 🏨 Return from your Hotel
    You can also ask your hotel to mail the pocket wifi back for you! Just seal the return envelope, hand it to the front desk, and ask for the name of the person handling it.
    Please note: if the device doesn’t make it back to us and the label hasn’t been scanned, you will unfortunately be held responsible for the missing return.

Any question?