Reviews

Rented through Hippocket many times and always had a great experience. This time there was a problem with the signal, Read more…

Rented through Hippocket many times and always had a great experience. This time there was a problem with the signal, very weak and kept dropping. The Hippocket team were very helpful in trying to sort it out and offered a unit swap. After a couple of emails they identified a problem with the local transmitter. This was quickly resolved and we had the usual great experience for the rest of our rental period.

Great for families traveling to connect multiple devices. We have used it many times overseas.

Great for families traveling to connect multiple devices. We have used it many times overseas.

We rented a pocket Wi-Fi for use for our week long Paris vacation instead of an international calling plan. So Read more…

We rented a pocket Wi-Fi for use for our week long Paris vacation instead of an international calling plan. So happy we made this choice! We saved a lot of money by using Wi-Fi calling. We also had Wi-Fi on all of our devices wherever we went, and never had problems with spotty service – even at Disneyland Paris. Would highly recommend and will definitely use again.

Amazing product! Great customer service!

Amazing product! Great customer service!

Amazing Wigi snd excellent service

Amazing Wigi snd excellent service

Good service and honest!

Good service and honest!

Entire process was fast and easy. Great customer service and device worked perfectly the entire trip.

Entire process was fast and easy. Great customer service and device worked perfectly the entire trip.

A great service at a great price. I recommend them to everyone try one.

A great service at a great price. I recommend them to everyone try one.

If you are traveling outside the US and want to reliable, fast, affordable wifi, i highly recommend Hippocket. The process Read more…

If you are traveling outside the US and want to reliable, fast, affordable wifi, i highly recommend Hippocket. The process for receiving the device and sending it back is very simple and efficient and the customer service is wonderful.

Super easy to use, arrived a week prior to my trip. Used it in France, Switzerland, and Iceland!

Super easy to use, arrived a week prior to my trip. Used it in France, Switzerland, and Iceland!

Honestly so seamless and really prompt communication with customer service: So pleasant!

Honestly so seamless and really prompt communication with customer service: So pleasant!

excellent service

excellent service

Great product, great service. Love HippocketWifi.

Great product, great service. Love HippocketWifi.

I don’t trust public WiFi (too easily subject to cyber attacks and lacks privacy). So I always travel with a Read more…

I don’t trust public WiFi (too easily subject to cyber attacks and lacks privacy). So I always travel with a Hippocket WiFi device. Plus, their customer service is unparalleled. They once flew a replacement device to me in northern Iceland (my device failed, and I was relying on it for accurate GPS directions on those remote, snow-blown roads). They literally flew the replacement to me that day to a tiny airport near where I was staying. That’s amazing customer service!

Works perfectly. I used Hippocket Wifi during a one-week trip to Vienna. You turn it on, connect to it with Read more…

Works perfectly. I used Hippocket Wifi during a one-week trip to Vienna. You turn it on, connect to it with all of your devices, and from then on you are connected to Wifi wherever you are, even while walking around and taking public transportation. Here are some tips: 1. To connect, you do not select from Wifi providers listed. You have to select “other providers”, then enter the name of the Hippocket Wifi network listed on the back of the device, along with the password supplied. You only have to do this once for each device. 2. The device needs to be recharged. Best to recharge daily. 3. The plug supplied with the device fit the plugs here in Vienna just fine, so there was no need to use an accessory plug.

I rented a Hippocket wifi hotspot for a trip to Spain and Portugal. The unit performed well and I received Read more…

I rented a Hippocket wifi hotspot for a trip to Spain and Portugal. The unit performed well and I received excellent customer service. The unit arrived several days before my departure from the US. I connected two phones and a laptop computer to it with no problem. Since I used the hotspot almost all day, a spare battery was useful. I dropped the hotspot in a pre-addressed envelope at the post office in the Lisbon airport before my return flight.

The whole process was extremely easy. It was great having wifi everywhere I went. I would use this company again.

The whole process was extremely easy. It was great having wifi everywhere I went. I would use this company again.

I have used HIPPOCKETWIFI multiple times. Communication and service have never failed me. I can’t ask for anything more than Read more…

I have used HIPPOCKETWIFI multiple times. Communication and service have never failed me. I can’t ask for anything more than that. Highly recommend!!!

Highly recommended portable WiFi device and service provided by HippocketWiFi. We travelled all over the South of Spain (Madrid, Toledo, Read more…

Highly recommended portable WiFi device and service provided by HippocketWiFi. We travelled all over the South of Spain (Madrid, Toledo, Sevilla, Granada, Valencia, and Barcelona) and the WiFi was always on, no dead spots. Will tap them again in our next visit to Europe, hopefully soon.

I have no hesitation in recommending Hippocket Wifi. I have used Hippocket Wifi for many years and it has never Read more…

I have no hesitation in recommending Hippocket Wifi. I have used Hippocket Wifi for many years and it has never let me down, even in remote areas. It has always arrived in time – I have it posted to England and the returns is also quick and easy (envelope provided).

An excellent, efficient company that offers outstanding portable WiFi services. I used their portable WiFi box in four different areas Read more…

An excellent, efficient company that offers outstanding portable WiFi services. I used their portable WiFi box in four different areas in France and was always connected to the internet. It’s easy to order the box and easy to return it too, even if you don’t live in France.

HIPPOCKETWIFI was absolutely outstanding for us while traveling. The ordering process was simple, and the device arrived quickly, ready to Read more…

HIPPOCKETWIFI was absolutely outstanding for us while traveling. The ordering process was simple, and the device arrived quickly, ready to use at our home in the US. The connectivity was excellent and allowed us to find pickleball courts and not have to worry about getting lost. When I needed to extend my contract, include another European country, and adjust the return location, their customer service team couldn’t have been more helpful. They handled everything efficiently and made the process stress-free. Even returning the device was quick and easy. I’m incredibly grateful for their support and highly recommend HIPPOCKETWIFI to anyone looking for reliable portable internet and top-notch customer care! Thank you Camille!!

Always reliable and service is quick and easy. Will use again!

Always reliable and service is quick and easy. Will use again!

Brilliant service – and product worked brilliantly – no complaints from teenagers about poor wifi and really easy to order Read more…

Brilliant service – and product worked brilliantly – no complaints from teenagers about poor wifi and really easy to order get delivered and set up. Will definitely use again for future holidays.

Great service. Worked flawless across Germany and Austria.

Great service. Worked flawless across Germany and Austria.

My entire experience with HIPPOCKETWIFI was nothing short of excellent. From the straightforward ordering process to the prompt delivery, everything Read more…

My entire experience with HIPPOCKETWIFI was nothing short of excellent. From the straightforward ordering process to the prompt delivery, everything was seamless. Using the device was effortless, with reliable connectivity throughout my trip. Even the return process was quick and hassle-free, making the whole experience completely flawless. I highly recommend HIPPOCKETWIFI for anyone in need of reliable and convenient portable internet!

The best! Great and easy pickup and mall-back and the service was perfect.

The best! Great and easy pickup and mall-back and the service was perfect.

Hippocketwifi never disappoints! I’ve used Hippockewifi many times and each time the service has been excellent. I receive the mobile Read more…

Hippocketwifi never disappoints! I’ve used Hippockewifi many times and each time the service has been excellent. I receive the mobile wifi a couple days before I travel, it works all over Europe and the UK, and it’s so simple to just pop back in the envelope and send it back when I’m done traveling. From my experience, I highly recommend this to everyone who travels to UK or Europe.

This is my third rental with Hippocketwifi and just like the others, flawless reception and great battery life. I really Read more…

This is my third rental with Hippocketwifi and just like the others, flawless reception and great battery life. I really tested their reception by heading to the Arctic, and it was perfect. I know people like their Sim cards, but this has been the most reliable product I have found. They do provide an emergency sim card in the package, but you won’t need it. They just want to make certain they have all your bases covered. Customer service is top notch, and very quick to respond to any questions. Thank you HIPPOCKETWIFI!

We have used Hippocketwifi since 2019 and love it. 10/10 Every trip we take you Europe this device is in Read more…

We have used Hippocketwifi since 2019 and love it. 10/10 Every trip we take you Europe this device is in our pocket. I prefer using the mifi device instead of finding SIM cards and trying to get the best deal in each city. The Hippocket data packages range from low to unlimited depending on your needs, so it’s customizable. Delivery to the USA is quick, easy and on time. They deliver about a week before your trip so you don’t have to stress about it at the last minute. Recently I had an issue with delivery in California and the resolution was incredible. Dara in customer service immediately responded to my email and set up a new delivery to my hotel in New York, she even called to hotel herself to be sure delivery was allowed. My issue was solved in two emails and was not stressful at all. It works all over Europe, we’ve never run into a connection issue. The battery holds a charge for the whole day of using maps, uploading to Instagram and google searching. The device itself is small and easy to carry in your purse or pocket. They provide you with a European charger also so you don’t need a US/ Europe adapter. When you land in a new city the device takes about two minutes to find the service carrier and then you’re up and running ready to explore, research and upload worry free. We have even uploaded full YouTube videos using the data with no problems. Returning the item is the easiest part. They send you a return envelope already pre paid! I have returned from UK, France, Portugal and the US, simply find the appropriate parcel box and you’re on your way. The return instruction will even tell you sometimes exactly what the box looks like and where you can/can’t drop it. ie: in London the airport mailboxes are too small you have to drop in the city boxes. This company could not be better. I will continue to use Hippocketwifi as long as it’s available! Find us using it on YouTube at Heres Good Travel!

Hip Pocket WiFi made our trip to Italy complete! It kept the family fully connected anywhere we travelled. The small Read more…

Hip Pocket WiFi made our trip to Italy complete! It kept the family fully connected anywhere we travelled. The small size of the unit allowed us to easily carry it as we walked around small villages. We will use it every visit to Europe. Thank you!

Excellent service, very good customer support.

Excellent service, very good customer support.

Brilliant service, great WIFI coverage across many countries: definitely a must if traveling across Europe.

Brilliant service, great WIFI coverage across many countries: definitely a must if traveling across Europe.

superb, easy to use, really well designed and excellent customer care – wld definitely recommend!

superb, easy to use, really well designed and excellent customer care – wld definitely recommend!

I was on the fence regarding ordering this device or getting an eSim for my travels abroad I pulled the Read more…

I was on the fence regarding ordering this device or getting an eSim for my travels abroad I pulled the plug and Ordered the Hippocketwifi prior to my travels and had it delivered to my home. Upon arriving in the UK, turned the device on and NEVER had any issues with connection. Also took it to France and other parts of Europe with no interruption at all. I would not hesitate to order again for my next International trip.

Ultimate convenience and connectivity anywhere in Paris.

Ultimate convenience and connectivity anywhere in Paris.

Great company, easy, shipping the unit to the United States, and we shipped back from the US. We were always Read more…

Great company, easy, shipping the unit to the United States, and we shipped back from the US. We were always connected and it was awesome.

Great company , great WiFi used throughout Switzerland never had any issues , have used also in UK and Ireland Read more…

Great company , great WiFi used throughout Switzerland never had any issues , have used also in UK and Ireland no problems there either . You won’t be sorry if you use Hippocket

I had a month long unlimited rental. The service area covered everywhere I was and there were no service outages. Read more…

I had a month long unlimited rental. The service area covered everywhere I was and there were no service outages. It’s easy to get the unit delivered before we leave and easy to return it when we are done. This is the second time I have rented with them and have been very happy both times.

100/10 would use them again! Used their services when I moved to France from the United States. They were extremely Read more…

100/10 would use them again! Used their services when I moved to France from the United States. They were extremely patient with me and helped me extend my rental while I dealt with a lot of the bureaucracy and red tape I needed to get wifi installed at my apartment. Customer service team is A+++++

My husband and I used HippocketWiFi for a recent trip to France and couldn’t have been happier with the service. Read more…

My husband and I used HippocketWiFi for a recent trip to France and couldn’t have been happier with the service. Ordering online was easy, the HippocketWiFi was delivered to us in the US a week before our departure, the device worked flawlessly throughout our trip, and returning the device upon our return home was simple.

I highly recommend this pocket wifi for traveling throughout Europe. It held it’s charge all day and we had multiple Read more…

I highly recommend this pocket wifi for traveling throughout Europe. It held it’s charge all day and we had multiple devices connected to it while we roamed around. Their customer service is impeccable, super helpful and accommodating for requests and changes. Even when the pocket wifi got lost in the mail during the return, they were super communicative, patient, and understanding. It eventually made it back but took a few months because I sent it back from the United States when I definitely should’ve sent it back while still in Europe. Either way, I will absolutely use this pocket wifi again for our next trip to Europe.

Wonderful experience. Ordered the unlimited package and extra large battery. Our connectivity was great in Barcelona, Paris and Belgium. The Read more…

Wonderful experience. Ordered the unlimited package and extra large battery. Our connectivity was great in Barcelona, Paris and Belgium. The battery life was very good and lasted all day. We will definitely use again.

Hippocketwifi work great for our trip to Amsterdam, Germany, France, and Switzerland, and Rhine River cruise. Easy connection and the Read more…

Hippocketwifi work great for our trip to Amsterdam, Germany, France, and Switzerland, and Rhine River cruise. Easy connection and the extra long battery pack worked well. Front line staff were very helpful through email or phone. Excellent service and we will definitely use Hippocketwifi in Europe again. Top notch!

Travelled to Belgium, Holland and Spain (rural areas) and we had great coverage 95% of the time. Usually we had Read more…

Travelled to Belgium, Holland and Spain (rural areas) and we had great coverage 95% of the time. Usually we had 2 devices connected but sometimes 4 and still no problems. Would highly recommend!

Recommended! Quick and efficient in booking and receiving the modem, plenty of different options among which to choose, and excellent Read more…

Recommended! Quick and efficient in booking and receiving the modem, plenty of different options among which to choose, and excellent internet connection. Zero problems, plenty of satisfaction

Happy with the HippoPocket Wifi device during our vacation in Europe. Unlimited data and fast speed. I did not encounter Read more…

Happy with the HippoPocket Wifi device during our vacation in Europe. Unlimited data and fast speed. I did not encounter any technical difficulties with the device. They also provided me with back up sim card in case I encountered a problem. Highly recommended.

Book before departure on time, simple, practical and very reliable to use

Book before departure on time, simple, practical and very reliable to use

We are really happy with the quality service of this company. The costumer service representative even reached out to me Read more…

We are really happy with the quality service of this company. The costumer service representative even reached out to me to inform me that there is closer pickup location. We travel with the device in Belgium, Germany and Luxembourg. I will definitely recommend this company to my friends.

It’s difficult to do without it if you travel with a phone or tablet using a telephone network in another Read more…

It’s difficult to do without it if you travel with a phone or tablet using a telephone network in another country.

We used pocket wifi in Japan over the summer, so I looked for a similar service for Europe and all Read more…

We used pocket wifi in Japan over the summer, so I looked for a similar service for Europe and all the good reviews lead to Hippocketwifi. They were cost effective and super responsive over email. We used the wifi in the UK, Denmark, Sweden and Iceland. In every country we landed, turned on the wifi and it just worked!

Easy to get because they do deliver to your hotel and easy return because they provide you with pre paid Read more…

Easy to get because they do deliver to your hotel and easy return because they provide you with pre paid envelope. Responds in a timely manner when you have questions. Reasonably priced. It works well in France.

Convenient service. Good, robust Wifi in compact package. Ready to use.

Convenient service. Good, robust Wifi in compact package. Ready to use.

I’m very happy with the customer service and internet service provided by Hippocket Wifi! This was my second time using Read more…

I’m very happy with the customer service and internet service provided by Hippocket Wifi! This was my second time using their pocket wifi device. The service was strong and reliable in Barcelona, Athens and Santorini, Greece, and the battery lasted all day!

Great way to have wifi all over France!

Great way to have wifi all over France!

Easily one of the best decisions I made while planning our vacation to France. Having wi-fi with us, that everyone Read more…

Easily one of the best decisions I made while planning our vacation to France. Having wi-fi with us, that everyone in our party could connect to was wonderful. I didn’t want to search/connect to random public wi-fi. This was seamless! Because the CDG pickup location was closed (not the fault of HPWF), they delivered it to my hotel. Sending it back was easy too in the provided envelope. I left it at our hotel’s front desk. I would absolutely use this service again and would recommend it to anyone looking to connect while in France.

I ordered a Hippocket wifi system from Canada and it was waiting for us in Lyon when we arrived at Read more…

I ordered a Hippocket wifi system from Canada and it was waiting for us in Lyon when we arrived at our hotel. The setup was simple, it functioned perfectly and was absolutely indispensable throughout France. The costs are reason and the speed was often far faster than we get in Canada. I would recommend it to any travellers who do not have a data plan that works in Europe in fact it was much cheaper than any roaming package we could have got from our Canadian telecom.
Too bad we don’t have a similar system in North America.

100% recommended. 2nd time used, but still outstanding. Great service!

100% recommended. 2nd time used, but still outstanding. Great service!

Would highly recommend Hippocket. Their unit worked flawlessly during our 3 week trip to the UK. Pickup and return were Read more…

Would highly recommend Hippocket. Their unit worked flawlessly during our 3 week trip to the UK. Pickup and return were easy and pricing was fair.

Great service! Perfect for our needs in France.

Great service! Perfect for our needs in France.

Easy to use, great customer service, worked in three European countries flawlessly.

Easy to use, great customer service, worked in three European countries flawlessly.

Our pocket wifi was at our hotel on arrival and easy to mail back. It was a great way to Read more…

Our pocket wifi was at our hotel on arrival and easy to mail back. It was a great way to stay connected while on our trip. We especially liked being able to connect multiple devices like our phones and laptops.

Fantastic service from beginning to end. Wifi was compact and reliable in several countries whilst we were travelling on 2 Read more…

Fantastic service from beginning to end. Wifi was compact and reliable in several countries whilst we were travelling on 2 rivers and an ocean. Great way to have secure Wifi.