Reviews

When I couldn’t get a 3rd party SIM working on either of our phones, their wifi hotspot rental service saved Read more…

When I couldn’t get a 3rd party SIM working on either of our phones, their wifi hotspot rental service saved us! They made everything easy, including upgrading to an unlimited plan in the middle of our trip. Highly recommended!

Arrived at our hotel and was waiting for us. Worked great for 4 of us to use on our Germany Read more…

Arrived at our hotel and was waiting for us. Worked great for 4 of us to use on our Germany trip. Just wish battery life could be longer but we got a good 7-8 hrs out of it and traveled with a portable battery pack.

They were amazing and provided amazing support throughout the entire process. Great service 10/10 recommend.

They were amazing and provided amazing support throughout the entire process. Great service 10/10 recommend.

Great device and delivered as expected.

Great device and delivered as expected.

This was my forth time using a hippocketwifi devices and as with the other occassions i was very happy with Read more…

This was my forth time using a hippocketwifi devices and as with the other occassions i was very happy with the service provided i have recomnended the device to my friends as i have been so satisfied with my experience

Excellent solution when traveling abroad in remote location. Flawless.

Excellent solution when traveling abroad in remote location. Flawless.

Amazing service! I used this for a 2 week trip in Denmark, Germany, and the Czech Republic as I did Read more…

Amazing service! I used this for a 2 week trip in Denmark, Germany, and the Czech Republic as I did not have cell service on my phone / laptop. Hippo’s wifi device gave me a strong, fast connection everywhere I went and was a lifesaver.

Excellent and reliabe! A great service.

Excellent and reliabe! A great service.

What a brilliant idea! We had no Wifi in our appt in the Alps for holiday – with 2 teens Read more…

What a brilliant idea! We had no Wifi in our appt in the Alps for holiday – with 2 teens it didnt bode well! This clever little gadget was a lifesaver – kept 4 us us online, powered our sat nav and our high altitude hikes. Very simply to use and saved money vs data roaming. Would highly recommend!

After reviewing several options for staying connected during our European vacation we decided on Hippocket Wifi. Affordable, easy to use Read more…

After reviewing several options for staying connected during our European vacation we decided on Hippocket Wifi. Affordable, easy to use and small in size, we found the unit indispensable. Connections were automatic and consistently fast. We even found occasional service while cruising off the coast of Spain and Portugal. Delivery was timely and most important their customer service team is responsive and cheerful; eager to answer your questions and address your concerns. We would definitely recommend Hippocket to anyone needing a reliable internet connection while traveling.

The device worked very well. Thank you.

The device worked very well. Thank you.

This is the fifth time that I rented hippo Wi-Fi device, and it never disappoints, especially when traveling to Europe

This is the fifth time that I rented hippo Wi-Fi device, and it never disappoints, especially when traveling to Europe

Great assistance and perfect service. TOP

Great assistance and perfect service. TOP

Have used hippocketwifi several years now. Excellent service every time. Easy to book. Arrived in time for holiday to France. Read more…

Have used hippocketwifi several years now. Excellent service every time. Easy to book. Arrived in time for holiday to France. Kids loved having WiFi in car on the long journey it made our journey much easier and Waze sat nav works much better with WiFi too. Would recommend most definitely

The device worked great all over France we drove over a 1000m or 1600km in a rental car ajd had Read more…

The device worked great all over France we drove over a 1000m or 1600km in a rental car ajd had service 90% of the time. Only times were near the ocean but no one really had service there anyways. Would use again when in Europe. Side not to remember. Its not unlimited data but it they give you alot of data to begin with.

We rented a portable hotspot from Hip Pocket wifi for our trip to Norway. We had it shipped to our Read more…

We rented a portable hotspot from Hip Pocket wifi for our trip to Norway. We had it shipped to our hotel for our arrival. Everything worked wonderfully and the process was really easy from ordering and returning the unit after our trip.

They are very responsive. When I had questions during the trip, they were always quick to reply to me.

They are very responsive. When I had questions during the trip, they were always quick to reply to me.

This was our second time using this product and it’s great everytime. Will always use when traveling in Europe.

This was our second time using this product and it’s great everytime. Will always use when traveling in Europe.

Invaluable for our trip across several European countries! The whole family got to know “Hippo” well throughout our travels. A Read more…

Invaluable for our trip across several European countries! The whole family got to know “Hippo” well throughout our travels. A few service interruptions but all explainable because of the location (e.g., in a tunnel), not a fault or deficiency of the Hippo. Overall would highly recommend.

Excellent service. Quick and easy delivery and return and very fast internet. I have used it from France a few Read more…

Excellent service. Quick and easy delivery and return and very fast internet. I have used it from France a few times and it always works perfectly. A highly recommended service that I plan to use again and again.

Great product. Easy to use and shipping to and from was really easy

Great product. Easy to use and shipping to and from was really easy

Service goes above and beyond to get you connected. Will definitely use again. All day secure internet connection.

Service goes above and beyond to get you connected. Will definitely use again. All day secure internet connection.

Hippocket was amazing. We looked at other providers and chose to go with Hippocket because of what appeared to he Read more…

Hippocket was amazing. We looked at other providers and chose to go with Hippocket because of what appeared to he a seamless service. It definitely was, we ordered and received our device well before our trip. When we arrived in Italy we turned it and connected our devices. Sending it back was just as seamless. We did lose connection once but received a text asking us to reboot the device which we did and it was solved straight away. Would highly recommend and would definitely use again when going abroad. It was perfect for the 5 of us with several devices.

Excellent service! The wifi was dropped off at my hotel, and worked pretty much anywhere. Returning was also easy since Read more…

Excellent service! The wifi was dropped off at my hotel, and worked pretty much anywhere. Returning was also easy since a return envelope was provided. I highly recommend Hippocket WiFi!

Always working good. Reliable and serious

Always working good. Reliable and serious

Worked great! Would absolutely recommend!

Worked great! Would absolutely recommend!

I have been using the HIppocketWifi every year for a decade when I take international trips. I would NOT leave Read more…

I have been using the HIppocketWifi every year for a decade when I take international trips. I would NOT leave home without it. It is the easiest way to stay connected. You never have to deal with SIM cards. Also, their customer service is incredible. I can be anywhere in the world…and if I have a question, and I email them….they reply extremely fast with an answer. I have come to have complete faith in this product and their service. It is a very well run company.

Hippocket always makes our vacations way easier having super high-speed connectivity everywhere. The ease if the Wi-Fi arriving at our Read more…

Hippocket always makes our vacations way easier having super high-speed connectivity everywhere. The ease if the Wi-Fi arriving at our house makes it so convenient. They also pivot immediately to any change in circumstances providing stellar customer service.

Everything about Hippocket was great! The wifi arrived at my house before we left. Carrying bag was nice to keep Read more…

Everything about Hippocket was great! The wifi arrived at my house before we left. Carrying bag was nice to keep track of everything. Easy to use and connect to while traveling in Spain. Cost was WAY cheaper than using the travel plan on our phones for 4 people. This will be the only service I use when traveling in Europe.

This is a brilliant service. The delivery and return options are great and it helped us to stay connected in Read more…

This is a brilliant service. The delivery and return options are great and it helped us to stay connected in a very rural part of the country. Thank you!

Everything went as hoped in each phase of the process. The device was delivered ahead of time to my destination Read more…

Everything went as hoped in each phase of the process. The device was delivered ahead of time to my destination hotel and was ready for pick up when I checked in. It worked as intended and provided reliable service in two countries in Europe. The return process was clear and easy. And I received a confirmation of return several days later.

I have used Hippocket Wifi twice. In 2025 and again in 2026. Being able to have the Internet 24/7 at Read more…

I have used Hippocket Wifi twice. In 2025 and again in 2026. Being able to have the Internet 24/7 at your disposal is a great asset and comfort. The staff at Hippocket have been totally professional, friendly and lovely and easy to deal with. I will use them again in 2027 without hesitation.

HIGHLY RECOMMEND! We had a great experience with our Hippo Pocket Wifi. We used this for 18 days while traveling Read more…

HIGHLY RECOMMEND! We had a great experience with our Hippo Pocket Wifi. We used this for 18 days while traveling across Italy, Greece, Turkey and several places in between. Easy delivery to our hotel and returned via prepaid mail envelope at the airport. This saved us HUNDREDS of dollars by not using our cellular data. We were on a cruise during the middle part of our trip and used it when we would be off the ship wifi. We did not have any issues being connected anywhere we went. Will definitely recommend and will use again!

We got this for our trip to Europe and it worked great – just as advertised. Great communication and responsiveness Read more…

We got this for our trip to Europe and it worked great – just as advertised. Great communication and responsiveness from customer service. Highly recommended!

Easy, efficiency, reliable. Will use again!

Easy, efficiency, reliable. Will use again!

Super easy to order, set up, use and return. We used it extensively on our travels. Will definitely use this Read more…

Super easy to order, set up, use and return. We used it extensively on our travels. Will definitely use this service again when traveling abroad.

It works great! Easy pickup and drop off. We were in France for two weeks trip and this pocket Internet Read more…

It works great! Easy pickup and drop off. We were in France for two weeks trip and this pocket Internet works fantastically, there were some remote area we got weaker coverage but overall we are very satisfied. Highly recommended if you travel with a group.

Great experience as always from the great team at Hippocket WiFi

Great experience as always from the great team at Hippocket WiFi

This was the 3rd time we have used Hippo and we have always been thrilled with the product and the Read more…

This was the 3rd time we have used Hippo and we have always been thrilled with the product and the service. This is such an easy and affordable way for our whole family to stay connected while in Europe.

Only company working on EU level in picking and sending with pre-stamped envelopes. Very added value from my pov. CS Read more…

Only company working on EU level in picking and sending with pre-stamped envelopes. Very added value from my pov. CS available for any matter. Discovered recently and used several times in one year.

Easy to order, receive, use, and return. Long battery life and great for in car and on foot navigation across Read more…

Easy to order, receive, use, and return. Long battery life and great for in car and on foot navigation across multiple countries.

Great as always

Great as always

i used this company while traveling throughout france. We were staying in a chateau with little to no service so Read more…

i used this company while traveling throughout france. We were staying in a chateau with little to no service so it was great to have this tool to have wifi!

Very convenient for our trip. Pocket wifi worked well throughout the trip in different cities in Europe with no issues, Read more…

Very convenient for our trip. Pocket wifi worked well throughout the trip in different cities in Europe with no issues, and was easy to use. Definitely bring a portable charger with you and the cable that connects to the portable wifi if you plan on being out all day since battery life is around 8 hrs or so. I also liked how it was mailed to us before our trip and then after our trip when we returned home to the US, we were able to mail it back with a prepaid envelope, so I did not have to remember to drop it off at an airport before leaving the country.

Short version: Excellent nomad wifi, with great customer service ! I am a French living in Japan, and client since Read more…

Short version: Excellent nomad wifi, with great customer service ! I am a French living in Japan, and client since 2017. Once again I used Hippocket Wifi this summer in various European countries. As usual, totally satisfied with the reliability: Transitioning between countries is seamless and I always had a powerful signal wherever. Either in French or German rural areas, Greek islands (And even on the ferries), in Czech Republic and Northern Europe. An essential tool on my trips, as I need good connections for working remotely. I will definitely continue using in future travels across Europe. With this review I also want to warmly thank and praise the whole Customer Care team! You can be proud to provide one of the best services I know in France. From the rental order to payment to shipment to general communications: Your dedicated care and professionalism are on par with the quality of services in Japan. Special thanks for acting lighting fast after the failure of the courier company on delivering the first letter pack!

Arrived on time, excellent reception and extending the order when we extended our stay was accomplished without and hassle.

Arrived on time, excellent reception and extending the order when we extended our stay was accomplished without and hassle.

Used this service for a trip to Europe. They mailed it to our house in the US and provided an Read more…

Used this service for a trip to Europe. They mailed it to our house in the US and provided an envelope and instructions for returning in our final country. I had to use their customer service once and they were friendly and very helpful. The device worked perfectly in a couple of countries in Europe, including while hiking in the mountains.

Worth every penny! This product & service is AMAZING!

Worth every penny! This product & service is AMAZING!

We have used hippocketwifi on other trips. As usual thus device kept us connected during out trip to Germany and Read more…

We have used hippocketwifi on other trips. As usual thus device kept us connected during out trip to Germany and Austria.

Used this in Greece and it was great! No problems at all. Delivery to our hotel was useful and the Read more…

Used this in Greece and it was great! No problems at all. Delivery to our hotel was useful and the drop off was easy too. Highly recommend!