Reviews

We have used Hippocketwifi since 2019 and love it. 10/10 Every trip we take you Europe this device is in Read more…

We have used Hippocketwifi since 2019 and love it. 10/10 Every trip we take you Europe this device is in our pocket. I prefer using the mifi device instead of finding SIM cards and trying to get the best deal in each city. The Hippocket data packages range from low to unlimited depending on your needs, so it’s customizable. Delivery to the USA is quick, easy and on time. They deliver about a week before your trip so you don’t have to stress about it at the last minute. Recently I had an issue with delivery in California and the resolution was incredible. Dara in customer service immediately responded to my email and set up a new delivery to my hotel in New York, she even called to hotel herself to be sure delivery was allowed. My issue was solved in two emails and was not stressful at all. It works all over Europe, we’ve never run into a connection issue. The battery holds a charge for the whole day of using maps, uploading to Instagram and google searching. The device itself is small and easy to carry in your purse or pocket. They provide you with a European charger also so you don’t need a US/ Europe adapter. When you land in a new city the device takes about two minutes to find the service carrier and then you’re up and running ready to explore, research and upload worry free. We have even uploaded full YouTube videos using the data with no problems. Returning the item is the easiest part. They send you a return envelope already pre paid! I have returned from UK, France, Portugal and the US, simply find the appropriate parcel box and you’re on your way. The return instruction will even tell you sometimes exactly what the box looks like and where you can/can’t drop it. ie: in London the airport mailboxes are too small you have to drop in the city boxes. This company could not be better. I will continue to use Hippocketwifi as long as it’s available! Find us using it on YouTube at Heres Good Travel!

Hip Pocket WiFi made our trip to Italy complete! It kept the family fully connected anywhere we travelled. The small Read more…

Hip Pocket WiFi made our trip to Italy complete! It kept the family fully connected anywhere we travelled. The small size of the unit allowed us to easily carry it as we walked around small villages. We will use it every visit to Europe. Thank you!

Excellent service, very good customer support.

Excellent service, very good customer support.

Brilliant service, great WIFI coverage across many countries: definitely a must if traveling across Europe.

Brilliant service, great WIFI coverage across many countries: definitely a must if traveling across Europe.

superb, easy to use, really well designed and excellent customer care – wld definitely recommend!

superb, easy to use, really well designed and excellent customer care – wld definitely recommend!

I was on the fence regarding ordering this device or getting an eSim for my travels abroad I pulled the Read more…

I was on the fence regarding ordering this device or getting an eSim for my travels abroad I pulled the plug and Ordered the Hippocketwifi prior to my travels and had it delivered to my home. Upon arriving in the UK, turned the device on and NEVER had any issues with connection. Also took it to France and other parts of Europe with no interruption at all. I would not hesitate to order again for my next International trip.

Ultimate convenience and connectivity anywhere in Paris.

Ultimate convenience and connectivity anywhere in Paris.

Great company, easy, shipping the unit to the United States, and we shipped back from the US. We were always Read more…

Great company, easy, shipping the unit to the United States, and we shipped back from the US. We were always connected and it was awesome.

Great company , great WiFi used throughout Switzerland never had any issues , have used also in UK and Ireland Read more…

Great company , great WiFi used throughout Switzerland never had any issues , have used also in UK and Ireland no problems there either . You won’t be sorry if you use Hippocket

I had a month long unlimited rental. The service area covered everywhere I was and there were no service outages. Read more…

I had a month long unlimited rental. The service area covered everywhere I was and there were no service outages. It’s easy to get the unit delivered before we leave and easy to return it when we are done. This is the second time I have rented with them and have been very happy both times.

100/10 would use them again! Used their services when I moved to France from the United States. They were extremely Read more…

100/10 would use them again! Used their services when I moved to France from the United States. They were extremely patient with me and helped me extend my rental while I dealt with a lot of the bureaucracy and red tape I needed to get wifi installed at my apartment. Customer service team is A+++++

My husband and I used HippocketWiFi for a recent trip to France and couldn’t have been happier with the service. Read more…

My husband and I used HippocketWiFi for a recent trip to France and couldn’t have been happier with the service. Ordering online was easy, the HippocketWiFi was delivered to us in the US a week before our departure, the device worked flawlessly throughout our trip, and returning the device upon our return home was simple.

I highly recommend this pocket wifi for traveling throughout Europe. It held it’s charge all day and we had multiple Read more…

I highly recommend this pocket wifi for traveling throughout Europe. It held it’s charge all day and we had multiple devices connected to it while we roamed around. Their customer service is impeccable, super helpful and accommodating for requests and changes. Even when the pocket wifi got lost in the mail during the return, they were super communicative, patient, and understanding. It eventually made it back but took a few months because I sent it back from the United States when I definitely should’ve sent it back while still in Europe. Either way, I will absolutely use this pocket wifi again for our next trip to Europe.

Wonderful experience. Ordered the unlimited package and extra large battery. Our connectivity was great in Barcelona, Paris and Belgium. The Read more…

Wonderful experience. Ordered the unlimited package and extra large battery. Our connectivity was great in Barcelona, Paris and Belgium. The battery life was very good and lasted all day. We will definitely use again.

Hippocketwifi work great for our trip to Amsterdam, Germany, France, and Switzerland, and Rhine River cruise. Easy connection and the Read more…

Hippocketwifi work great for our trip to Amsterdam, Germany, France, and Switzerland, and Rhine River cruise. Easy connection and the extra long battery pack worked well. Front line staff were very helpful through email or phone. Excellent service and we will definitely use Hippocketwifi in Europe again. Top notch!

Travelled to Belgium, Holland and Spain (rural areas) and we had great coverage 95% of the time. Usually we had Read more…

Travelled to Belgium, Holland and Spain (rural areas) and we had great coverage 95% of the time. Usually we had 2 devices connected but sometimes 4 and still no problems. Would highly recommend!

Recommended! Quick and efficient in booking and receiving the modem, plenty of different options among which to choose, and excellent Read more…

Recommended! Quick and efficient in booking and receiving the modem, plenty of different options among which to choose, and excellent internet connection. Zero problems, plenty of satisfaction

Happy with the HippoPocket Wifi device during our vacation in Europe. Unlimited data and fast speed. I did not encounter Read more…

Happy with the HippoPocket Wifi device during our vacation in Europe. Unlimited data and fast speed. I did not encounter any technical difficulties with the device. They also provided me with back up sim card in case I encountered a problem. Highly recommended.

Book before departure on time, simple, practical and very reliable to use

Book before departure on time, simple, practical and very reliable to use

We are really happy with the quality service of this company. The costumer service representative even reached out to me Read more…

We are really happy with the quality service of this company. The costumer service representative even reached out to me to inform me that there is closer pickup location. We travel with the device in Belgium, Germany and Luxembourg. I will definitely recommend this company to my friends.

It’s difficult to do without it if you travel with a phone or tablet using a telephone network in another Read more…

It’s difficult to do without it if you travel with a phone or tablet using a telephone network in another country.

We used pocket wifi in Japan over the summer, so I looked for a similar service for Europe and all Read more…

We used pocket wifi in Japan over the summer, so I looked for a similar service for Europe and all the good reviews lead to Hippocketwifi. They were cost effective and super responsive over email. We used the wifi in the UK, Denmark, Sweden and Iceland. In every country we landed, turned on the wifi and it just worked!

Easy to get because they do deliver to your hotel and easy return because they provide you with pre paid Read more…

Easy to get because they do deliver to your hotel and easy return because they provide you with pre paid envelope. Responds in a timely manner when you have questions. Reasonably priced. It works well in France.

Convenient service. Good, robust Wifi in compact package. Ready to use.

Convenient service. Good, robust Wifi in compact package. Ready to use.

I’m very happy with the customer service and internet service provided by Hippocket Wifi! This was my second time using Read more…

I’m very happy with the customer service and internet service provided by Hippocket Wifi! This was my second time using their pocket wifi device. The service was strong and reliable in Barcelona, Athens and Santorini, Greece, and the battery lasted all day!

Great way to have wifi all over France!

Great way to have wifi all over France!

Easily one of the best decisions I made while planning our vacation to France. Having wi-fi with us, that everyone Read more…

Easily one of the best decisions I made while planning our vacation to France. Having wi-fi with us, that everyone in our party could connect to was wonderful. I didn’t want to search/connect to random public wi-fi. This was seamless! Because the CDG pickup location was closed (not the fault of HPWF), they delivered it to my hotel. Sending it back was easy too in the provided envelope. I left it at our hotel’s front desk. I would absolutely use this service again and would recommend it to anyone looking to connect while in France.

I ordered a Hippocket wifi system from Canada and it was waiting for us in Lyon when we arrived at Read more…

I ordered a Hippocket wifi system from Canada and it was waiting for us in Lyon when we arrived at our hotel. The setup was simple, it functioned perfectly and was absolutely indispensable throughout France. The costs are reason and the speed was often far faster than we get in Canada. I would recommend it to any travellers who do not have a data plan that works in Europe in fact it was much cheaper than any roaming package we could have got from our Canadian telecom.
Too bad we don’t have a similar system in North America.

100% recommended. 2nd time used, but still outstanding. Great service!

100% recommended. 2nd time used, but still outstanding. Great service!

Would highly recommend Hippocket. Their unit worked flawlessly during our 3 week trip to the UK. Pickup and return were Read more…

Would highly recommend Hippocket. Their unit worked flawlessly during our 3 week trip to the UK. Pickup and return were easy and pricing was fair.

Great service! Perfect for our needs in France.

Great service! Perfect for our needs in France.

Easy to use, great customer service, worked in three European countries flawlessly.

Easy to use, great customer service, worked in three European countries flawlessly.

Our pocket wifi was at our hotel on arrival and easy to mail back. It was a great way to Read more…

Our pocket wifi was at our hotel on arrival and easy to mail back. It was a great way to stay connected while on our trip. We especially liked being able to connect multiple devices like our phones and laptops.

Fantastic service from beginning to end. Wifi was compact and reliable in several countries whilst we were travelling on 2 Read more…

Fantastic service from beginning to end. Wifi was compact and reliable in several countries whilst we were travelling on 2 rivers and an ocean. Great way to have secure Wifi.